Technical Product Manager @ Fintech / User Identity / Customer Service / Data monetization / API Integrations
Stanislav Tyrnov
Tech-savvy Product Manager having
  • 5+ years of launching products in Fintech, Customer Service, Identity verification solutions,
  • 5 years of IT best processes consulting (ITIL, USM, COBIT),
  • 2 years of entrepreneurship,
  • ~ 15 years of experience in IT overall.

Self-propelled, data-driven, able to communicate with investors as well as with developers in their language.
Two high degrees: computer science, economics. Strong team management, public presentations, data analysis skills, and past software development experience.
Admiral Markets
  • UX research, behavior patterns discovery
  • customer journey re-engineering
  • stability and performance improves
  • conversion funnel optimization
  • PPC traffic acquisition (with DM team)
  • interim management of the Mobile teams
Aug 2023
  • the trading platform commercial launch
  • event analytics and A/B testing tools launch
  • 3x MAU base growth in 3 mon.
  • conversion leap 3.77% to 6.15% (lead >> paid client)
Revamp of Web trading and investment platform - Admirals’ Platform. Launch in SEA and MENA regions.
Outcomes
MetaMap
Jan 2023
Launch of an international KYC platform for user verification and onboarding in Latin America, Africa, SEA.
  • market research, solution design
  • client interviewing, presale, presentation
  • 3 engineering teams management
  • program of integration Government data sources in LatAm, Africa and SEA
  • conversion funnel optimization
  • launch from scratch of the platform with a turnover of $5 million ARR
  • adaptation of 12-80% of the client base
  • scalable connection framework to 60+ Government databases
EPAM Systems
Apr 2021
Data monetization portal launch for Sonepar electrotechnical holding in its Canada, Belgium and Brazil branches.
  • business analysis of b2b customers’ needs and company data capabilities
  • functional design alignment
  • international SCRUM team leading
  • potential b2b customers demonstration
  • rapid MVP launch (4 months from ideation to first customer onboarding)
  • alignment of the heterogeneous data sources of Canadian, Belgium, Brazilian branches
Heineken
Oct 2020
Scouting the technology market, implementation PoC, early MVPs, hypothesis' testing.
  • PoCs on key technologies: predictive analytics, AI-based image recognition, industrial IoT, API management
  • alignment of technology roadmap with the global Architecture team and CoE
  • launch of the corporate innovation funnel (presentation)
  • 2-5 times cheaper approbation
  • HeiRu IT Solutions Landscape and Technology roadmap definition
May 2019
Heineken Sales Core platform ownership with 3500 end-users: SFA, CRM, Distribution management modules, API for b2b peers.
  • requests collection and orchestration from multiple stakeholders
  • roadmap and finance plan management
  • distributors’ API gateway development
  • service support management
  • product metrics tracking
  • the first SCRUM project in Heineken Russia
  • proven ROI 165% (savings), and potential uplift to 300% (added value assessment)
  • Heineken Talents pool nomination
Entrepreneurship
Jan 2017
Best practices consulting (ITSM /ITIL, CobIT, USM), implementation of Service Desk, and ITSM tools integration
  • IT processes audits and reengineering
  • ITSM automation tools integration
  • corporate classes on ITIL v2/v3, process modeling notations: ARIS and BPMN
  • personal brand development: blogging, webinars, etc
  • cost-effective solution for "Redmond": 4-6 times cheaper than rivals
  • partnership with leading IT integrators
  • speeches at leading ITSM conferences in Russia and CIS: itSM Forum, OSP Con, CRM Days
Yota (Scartel)
Jul 2015
Nienschanz CJSC
IT and service process management, ownership of the Customer Service platforms
Jan 2012
Business analysis in the IS department, presale routine. BI reports development.
  • IT and Service processes engineering
  • solution design of the Yota Service suite
  • interim 1st and 2nd support lines management
  • design and ownership of the service part of the MVNO integration with JSC Megafon
  • financial and Due Diligence audits accompaniment
  • requirements analysis, specs definition
  • setting up a CRM / BI systems installation
  • BIRT and Crystal Reports design
  • interim project management of the IT outsourcing contracts
  • Innovative approach for Service Management suite
  • Economically effective MVNO integration (4 times cheaper than a counterparty did)
  • high Due Diligence company assessment
  • ITIL Expert certification at the age of 23 (the youngest in CIS)
  • in-house development of BI system based on BIRT, Xcelsius, and Mondrian OLAP
Mar 2012
[covered by NDA]
Segnetics
Mar 2023
Aug 2009
C#/C++ software development
Co-authoring a book about company organization framework that is supposed to break a monolith into composable business units run by a corporate service bus.
  • development of a Computer Vision system for circuit boards quality control system (managed/unmanaged C++)
  • development of visual IDE for controllers programming (C#)
  • prototype of PCB quality control system based on a computer vision
  • exploration of best practices on modular organization
  • authoring of 6 chapters on organization, product and service management
May 2007
  • innovative company organization methodology which is being piloted in several real companies
Admirals Platform
Newbie focused proprietary web trading platform.
Depending on the selected operation company contains from 3200 up to 8600 trading instruments, including stocks, ETFs, Forex pairs and a variety of CFDs on commodities and indices.
Supports seamless switching between trading and investing accounts, tablet and mobile layout, 25 languages.
Integrates statistical and economic information data sources.
MetaMap KYC Platform
Heineken Core Platform
One-Stop-Shop platform for User Identity KYC verification and Onboarding. Supports Web, Mobile, SDK, and API integration. Using a drag&drop flow constructor b2b Customers can create user flow, compositing verification steps like Document Verification, Face match validation, Email/Phone Check, Location Intelligence, checkup in 80+ government databases from 20 countries, a Custom form for customer data collection, or E-signature step for user consent and asynchronously extract Credit score, Bank or Work Account Data, Court and Police Records to automate onboarding process.
On average the platform handles 20,000 verification sessions daily.
Heineken Core is a suite of Sales and Marketing support business applications, that use the same master data, integration interfaces, and reporting tools. It allows 3,500 Sales and Marketing department employees to work in a Single Window interface to run their routine tasks and connects 160 distributors into the orchestrated chain. Modules of the Platform:
  • Sales-Force Automation suite for sales representatives in "fields"
  • Trade-marketing campaigns planner
  • Leased trade equipment tracker
  • Distributors web-interface and REST API for direct integration
  • Administration module for user administration and master data management
  • Built-in reporting.
Data Monetization Portal
The Data Lake portal is designated to expose the unique market data possessed by Sonepar to their partners like Vendors, Distributors, or Retail Chains on the gross market metrics, e.g. turnover in various regions, brand line-up performance, logistics metrics, marketing offerings efficiency. This data may be consumed either via a built-in BI reporting tool or queried via REST API.
Additionally, the portal provides tools for SKU master-data synchronization across the parties, task tracking, documents and media exchange capabilities.
SKILLS
Languages
  • English — Proficient (C1)
  • Russian — Native
Key competencies
  • Fintech solutions
  • User identity and KYC
  • Customer service
  • Data monetization
  • API integrations
  • Conversion optimization
  • A/B testing
  • BI and data analytics
  • IT Service Management
Soft skills
  • Team management (8 people)
  • Public speeches (1k audience)
  • Mentorship of junior PMs
Tools proficiency
  • Jira
  • Figma
  • VWO
  • Optimizely
  • Amplitude
  • Heap
  • Confluence
  • Notion
  • Postman
  • Soap UI
  • PowerBI
  • Qlik
  • BIRT
  • Crystal Reports
  • Google Analytics
  • Google BigQuery
  • Kibana
  • Grafana
  • Sentry
  • DataDog
  • BPM Online
  • ServiceNow
  • Axios assyst
REFERRALS
During my professional relationship with Stanislav Tyrnov over the past 2 years, I have experienced a highly motivated, hard-working individual who consistently arrives on time and shows great dedication toward his professional duties. Within these 2 years, Stanislav succeeded to launch the One Stop Shop KYC solution, consisting of a number of verification tools, and getting it adopted among the customers and supporting the company expansion to Africa and South East Asia regions by conducting integrations with the local government data providers. I strongly believe that Stanislav Tyrnov will be a great acquisition to your company and will meet expectations in his role as a Product Manager.
Apr 2023
Stanislav is an intelligent and thoughtful product manager. He has a great combination of data-backed and user-centric decision-making while also collaborating with internal stakeholders throughout the product development process. He has developed relationships with sales and customer success so that what is delivered can be supported and sold effectively. He works well with technical teams to ensure the desired outcomes are well understood and delivered in a timely manner.
Oct 2021
I had been working with Stanislav for quite a long time. He is very experienced and passionate expert. His hands-on expertise in IT service management helped us to build mature internal IT service framework and set up successful IT-business relationships. I would say Stanislav has an optimal level of perfection that allows him to pay reasonable attention to details that matter. And one of the most important sides of his work - he is regularly collects feedback from colleagues and customers that allows him to improve the service.
Aug 2018
Contacts
Let's get in touch to figure out how I can be valuable to your company.
+995 595 048 385 (GE)
@styrnov (Telegram, Facebook, Skype)
Georgia, Tbilisi
relocating to Portugal this December
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